This post was sponsored by Zultys, a leading provider of omnichannel unified communications.
Hybrid unified communications (UC) has long promised the best of both worlds – the flexibility of the cloud and the reliability and control of on-premise systems.
In reality, most “hybrid” offerings are little more than separate, loosely connected products, each with their own interface, feature set, and support team. As a result, hybrid UC often leads to operational headaches with migration barriers, performance issues, and a fragmented user experience.
Zultys is delivering a hybrid UC with its groundbreaking Hardware as a Service (HaaS) offering, which powers the only true hybrid solution in the Channel, according to the company. In this post, we’ll explore what makes Zultys HaaS different from competing offerings and how it can help accelerate UC sales.
What is Zultys’ True Hybrid Solution?
Their hybrid offering is a flexible UC model that can mix and match on-premise and hosted systems for one enterprise — where the on-premise system or systems can be deployed via HaaS. This new offering delivers a premise-based UC solution with cloud-like agility — plus hybrid cloud-premise configurations across multiple sites with the same product and user experience.
Just like a traditional UCaaS delivery model, Zultys HaaS includes business telephone services along with predictable per-user, per-month pricing — eliminating the need for large capital expenditures. It’s specifically designed for medium- to enterprise-sized organizations with more than 100 users.
There are several ways to deploy Zultys HaaS, including:
- HaaS With Hosted Multi-Site Hybrid: On-site hardware in main corporate offices, paired with hosted systems in remote locations.
- Standalone HaaS: A single on-premise appliance or virtual instance which can be leased as a monthly subscription.
- HaaS With HaaS 1+1 Backup: Multiple on-premise appliances combined for seamless failover and business continuity.
- HaaS With Hosted Backup: An on-premise deployment backed by a hosted instance.
- Hosted With HaaS Backup: A primary hosted system supported by an on-premise HaaS backup.
Zultys HaaS can be delivered via Zultys MX-E or Zultys MX Virtual:
- MX-E System Hardware is an enterprise-class IP phone system that includes a PSTN and SIP gateway. MX-E systems integrate voice and video and are loaded with business-enhancing features to optimize collaboration and communications.
- MX Virtual is a fully integrated UC solution and IP phone system that can be used with existing business infrastructure. MX Virtual is easily deployable on VMware-ready virtual appliances.
Why Zultys HaaS Delivers the Only True Hybrid Solution in the Channel
Many competing products on the market lack critical features like seamless failover and unified features across cloud and on-premises systems. As a result, organizations often struggle with multiple administrative portals and manual updates.
Zultys takes a different approach. Customers receive a single, fully integrated platform that delivers the same robust capabilities, omnichannel communications, and intuitive user experience across all deployment types. This eliminates having to manage separate systems, saving time while improving efficiency.
How Zultys HaaS Benefits Customers
- On-Site System: Zultys HaaS provides an enhanced sense of security, with an on-premise system that’s managed and maintained.
- All-in-One Billing: In a traditional setup, customers would purchase SIP trunks directly from a telecom carrier or partner. But with Zultys HaaS, SIP trunks are bundled into the monthly subscription – simplifying billing and reducing hassle.
- US-Based Support: With Zultys, customers don’t need to track down multiple vendors or support teams for assistance. Zultys offers direct access to 100% US based support, with rapid response troubleshooting delivered by expert technicians.
- Local Survivability: The platform can support existing analog lines for additional redundancy.
What’s in It for Partners?
The launch of Zultys HaaS comes at an opportune time, with many COVID-era UC contracts now expiring. Partners should now be engaging with customers about upgrading their UC systems and moving them into new three- or five-year agreements.
Partners can leverage Zultys HaaS to help customers acquire on-premise PBX hardware and desktop IP phones with minimal upfront costs. In addition, HaaS can simplify budgeting and preserve cash flow and give customers the latest high-performance hardware. It also provides customers with the opportunity to choose the configuration they want for deployment across locations and departments, whether that be cloud or on-premise.
Partner benefits include:
- Meet Deployment Demands: With more configuration options, Partners can serve more customers’ billing and infrastructure requirements faster.
- Sales and Marketing Support: Zultys also provides access to a variety of sales enablement materials within the Zultys Partner Portal, to nurture and educate customers and start impactful conversations.
- Higher MRR: Zultys HaaS can help partners build predictable, long-term revenue streams with increased retention.
For a deeper dive, check out Zultys’ new white paper, which explores the latest trends in hybrid UC. Download your free copy today.
