Summit Holdings announced the launch of MSP-as-a-Service (MSPaaS), an operating model designed to help managed service providers scale faster, simplify service delivery and grow recurring revenue.
The announcement follows Summit Holdings’ recent acquisition of NOCDOC, a U.S.-based network operations center (NOC), security operations center (SOC) and service desk provider. NOCDOC delivers enterprise-grade operational support, enabling MSPs to immediately expand service capacity and technical knowledge while maintaining full ownership of the customer relationship.
Summit Holdings’ new MSPaaS model combines operational capacity with integrated SaaS tooling in a unified per-user delivery framework. The approach simplifies pricing, strengthens margins, and allows MSPs to scale service offerings without hiring additional technical staff or account management.
The platform supports the full managed services lifecycle:
- Full Suite of Managed Services 24×7 NOC/SOC/SDX
- Co-selling and go-to-market support
- Pre-sales engineering
- Client onboarding
- White label support with SLA adherence
- Quarterly business review (QBR) assistance
Key Capabilities of MSP-as-a-Service include:
- Operations-first, turnkey service delivery
- ITIL-aligned and CIS-mapped operational frameworks
- 100 percent U.S.-based NOC, SOC, and service desk teams
- Fully white-labeled delivery that preserves MSP brand ownership and margins
- Integrated SaaS tooling combined with operational service delivery
- Marketplace integrations for faster onboarding and cross-sell opportunities
“Today’s MSPs are being asked to know more, deliver more, and secure more than ever before,” said Juan Fernandez, Co-Founder of Summit Holdings. “At the same time, they are navigating rapid technology change, a persistent talent shortage, and rising service delivery and hardware costs. MSP-as-a-Service was designed to remove those barriers, reenergize MSPs, and accelerate their growth. Our new elastic service model gives MSPs the operational power they need to scale without sacrificing margins, service quality, or control.”
