GoTo has announced an enhanced unified mobile device management (MDM) experience for its LogMeIn Resolve IT management and support platform.
IT teams and MSPs can now manage Android and iOS mobile devices natively alongside Windows, macOS, and Linux endpoints from a single Resolve console. This provides greater control, automation and visibility across a business’s multi-platform fleet of devices.
The announcement update builds on GoTo’s acquisition of Miradore to integrate its MDM capabilities directly into the Resolve console. Now, mobile management happens directly in the same platform as remote monitoring and management, remote access and support and ticketing. IT agents and administrators can monitor all company-owned and company-managed (BYOD) personal devices from their Resolve dashboard and enroll Android and iOS devices with a simplified setup experience.
With Resolve’s AI-powered Dynamic Insights, they can also use natural language prompts to answer questions about their fleet and build custom reports. The result is less manual work, fewer tools to juggle and real-time control of devices without extra administrative work.
“Most IT teams have a tool problem when managing a multi-platform device fleet,” said Joseph George, general manager of the IT Solutions Group at GoTo. “Laptops are in one console, phones are in another, and every extra tool means more logins, more blind spots, and more time spent switching instead of solving. By bringing Android and iOS management natively into Resolve, we’re giving IT teams and MSPs one place to manage, secure, and support every device they’re responsible for.”
