Office 365 is the fastest growing software offering in Microsoft’s history. And Lync Online, which is a component of many Office 365 licenses, is the widely know unified communications platform, offering presence, instant messaging, voice over IP (VoIP) calling, desktop sharing, and audio and video conferencing, all from a single interface. Plum UC will explore the opportunity for channel partners to add voice components to the mix in a Webinar on Thursday, October 16 @ 1:00 pm ET.
The panelists will explain two ways that partners can add voice services to Office 365 licenses.
“You will increase your monthly recurring revenue, while providing a more comprehensive communications solution for your current and prospective customers,” said company principal Greg Plum. “Following this session, you will be able to add PSTN (remember this from the pre-VoIP days?) audio conferencing capability to any Office 365 license.”
A hybrid, or Lync-enabled bridge allows a user to invite non-Lync participants to join their Lync meetings by simply dialing a toll-free number and passcode.
“The beauty of integrating this option into Office 365 is that the meeting invites sent directly from Outlook will have the meeting access instructions automatically included in the email,” Plum added. “I personally use this option every day, and even calls with as few as 5 participants usually have at least 1 or 2 people dialing in from their mobile phone or landline.”
Also, by replacing the Lync Online component with a voice-enabled Lync package, Office 365 becomes not only a hosted phone system, but a comprehensive unified communications solution.