Akamai Updates Partner Services, Support Programs

Akamai Technologies updated its Security Certified Service Provider programs for API security solutions and Guardicore Segmentation. Certified partners can now offer day-2 operations services related to Akamai API security products and solutions, just as they do for Akamai Guardicore Segmentation. They can also provide Akamai Guardicore Segmentation technical support directly to their customers. 

“The channel is the backbone of the cybersecurity industry where everyone wins — technology providers expand their reach, partners grow their business, and customers get the best security solutions tailored to their needs,” said Paul Joseph, EVP, global sales and services, Akamai. “Empowering our partners with the right tools, training and support is key to driving success. These enhancements to the Akamai channel program position our partners as their customers’ trusted security advisor and single point of contact, empowering both partner and customer to accelerate the growth of their business.” 

Ongoing day-2 operations services help maintain a strong security posture as organizations refine their segmentation and API security strategies. 

These services for API security include: 

  • Operational and management services to help partners maximize customer value through hybrid deployments, quarterly business reviews, API audits and compliance. 
  • Security incident management services to allow partners to connect customer API security deployments to their SOC, so partner incident response teams receive detection alerts from Akamai API Security and other solutions. 
  • Active testing for customers to identify and remediate API vulnerabilities before they are deployed to production. This can help eliminate risk and save on remediation cost. 

Guardicore Certified Services Partners are now able to provide the full suite of services of the microsegmentation lifecycle – from project delivery to 24×7 first-line support to day-2 operations to keep the policy up to date and monitor potential security incidents while maintaining compliance. Akamai Guardicore Segmentation customers now have a choice to use their local certified partners to provide them the entire services suite. 

Day-2 operations services include: 

  • Segmentation administration services. 
  • Security incident management services. 
  • Audit and compliance services.