IDI Billing Solutions, a global provider of cloud-based billing, automation and workflow solutions for Communications Service Providers, announced it has added Arvig to its growing customer base. Arvig, a Minnesota employee-owned Telecommunications Company, has signed a services agreement with IDI to provide a comprehensive billing and customer care solution to support its growth plans and improve overall back-office agility. The new partnership meets Arvig’s long term objective of providing a holistic approach to meet its objective to be the best service provider anywhere.
Arvig has provided homes and businesses with high-speed, cutting-edge products and services since 1950 and is one of the largest independent broadband and telecommunications providers in the nation. Arvig provides customer solutions for fiber construction, internet, business IT, Wi-Fi, TV, local/long distance phone, business phone systems, security and more.
“IDI Billing Solutions has the track record of execution and expertise we require to ensure the successful transformation of our back office to deliver better outcomes to our customers,” said Staci Malikowski, chief financial officer, Arvig. “IDI’s service offering has the security, feature set, integration tools and scalability needed to support the rollout out of new services and leverage all new opportunities in the marketplace,” Malikowski added.