The expanded joint agreement will enable organizations to enhance cloud communications performance across the WAN for improved employee productivity and customer experience, which is even more important in today’s dynamic work-from-anywhere environment, and a key finding in Aryaka’s 4th Annual State of the WAN Report.
The 8×8 enterprise communications platform, including voice, team chat, meetings, and contact center solutions, combined with Aryaka’s industry-leading managed SD-WAN service will allow enterprises to maximize IT infrastructure investments and prioritize communications traffic across the network. Joint customers are provided optimized access to 8×8’s regional UCaaS PoPS by leveraging the Aryaka backbone, eliminating the packet loss, latency, and jitter that can occur using the public internet, and impact cloud communications user experience. In addition, customers will benefit from real-time insights into traffic management that includes monitoring and reporting on 8×8 performance.
Going forward, the companies will co-market the combined solutions, and 8×8 will also resell Aryaka’s managed SD-WAN service, bundling regional and global managed SD-WAN services with 8×8’s UCaaS and CCaaS offerings. The offerings will include introductory service bundles.