Broadview Partners with RCA for SMB Phone Offering

Broadview Networks is partnering with consumer electronics giant RCA to roll out a new hosted communications service specifically designed for small and home-based businesses. It is the first service from Broadview to be available in retail stores.

The RCA IP Phone Service is powered by Broadview Networks offers PBX functionality, “while saving them as much as 50 percent compared to their traditional phone service,” Broadview said.

The system is also customizable and scalable for companies with multiple offices and changing business needs, with support for remote locations and direct-extension dialing to an employee’s home office.

“Our bundle of IP phones and broadband phone service will afford small businesses a far more powerful way to communicate with their customers and coworkers while bringing real cost savings to the bottom line,” said president of Telefield North America, Dwight Sakuma, a licensor of the RCA brand. “Teaming up with Broadview Networks, a leading IP service provider, allows us to differentiate the RCA telephone, while making the whole process of getting up and running simple and easy. This provides our retail partners with a unique selling proposition.”

“With over 100,000 users of our cloud-based phone service, RCA IP Phone Service customers will benefit from Broadview’s expertise in designing and operating enterprise-grade, but easy-to-use, phone systems and service,” said Broadview Networks president and CEO, Michael Robinson. “We are proud to have been selected by RCA to provide their new hosted IP phone service nationwide.”

Included in the monthly service are numerous features, including a digital receptionist, customizable voicemail, voicemail delivery over e-mail, music on hold, call transfer and caller ID with name. Users can make changes to their system preferences via a self-management website, and can make use of features like cell phone twinning.

“This new service gives small businesses the features needed to meet their business objectives,” said Broadview COO Brian Crotty. “With cutting-edge features like Web-enabled voicemail, as well as traditional ones like call transfer and music on hold, employees and their managers will have new tools to manage their business and connect with customers. Broadview is proud to provide large business features not traditionally available to small businesses at an affordable cost. Long distance to the U.S. and Canada is included and backed by our customer satisfaction guarantee.”

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