CallTower has linked its data centers with the Aryaka global network to deliver secure, reliable connectivity with quality of service (QoS) guarantees for mission critical real-time communication applications. CallTower Cisco and Microsoft unified communications solutions, including Cloud Contact Center customers, will now be able to add Aryaka’s global SD-WAN service to further optimize, and enhance reliablity over a secure network.
“In addition to our unified communications offering, we have seen tremendous growth in our cloud contact center offering. We are thrilled to partner with Aryaka and bring our customers enhanced application performance,” said Shaun Chambers, CallTower’s chief product officer. “Global businesses are looking for an alternative to legacy network architectures such as MPLS. Aryaka is the perfect solution, as it offers better performance globally, especially for cloud services including voice and SaaS applications, in addition to being affordable, fully managed, and quick to deploy.”
In the case of global communication and data transfer, the public internet can disrupt end-user experience due to latency, packet loss, and jitter, while legacy network solutions, such as MPLS, cannot connect to the cloud.
Aryaka’s global SD-WAN delivers a global cloud-native private network with built-in WAN optimization. This eliminates jitter and packet loss, lowers latency and increases throughput, providing end users with a clear and stable connection for their voice and video calls.
“We are excited to work closely with CallTower and pair the company’s network expertise, high-quality services and customer experience with our global SD-WAN technology,” said Shawn Farshchi, Aryaka’s president and CEO. “Aryaka is transforming how global enterprises use mission-critical applications, such as unified communication and collaboration tools, to support modern business execution needs.”