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Core Communications

Fuze Modernizes Comms for Swiss Watch Giant

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Fuze, a channel-friendly cloud-based communications solution provider, has been selected by Frederique Constant, a Swiss manufacturer of luxury wristwatches, to modernize its business communications...

SoftwareONE Inks a Deal for UC Point

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SoftwareONE has acquired UC Point, which will become part of its unified communications business. Terms of the deal were not disclosed. The buy means that SoftwareONE...

netsapiens Partners with Loup to Offer New Feature Enhancements for its Customers

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netsapiens, Inc., a leading provider of Unified Communications (UC) technology for service providers and large enterprises, announces today a new partnership with Loup, a...

Seaborn, Aqua Comms Create South America-Europe Subsea Route

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Seaborn Networks, the owner-operator of the most direct subsea fiber network between São Paulo and New York, and Aqua Comms DAC, the operator of Ireland’s...

Reinvent Expands Accession Meeting Options

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Reinvent has expanded the options available for its Accession Meeting collaboration tools, available via its reseller partners. Launched in April 2017, Reinvent’s Accession Meeting service...

WTG Adds Digium UC to Its Portfolio

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Master agency WTG has joined the Digium Cloud Agent Program. WTG's agents can expand their portfolios with Digium's Switchvox cloud unified communications (UC) phone system,...

Reinvent Expands Contact Center Features

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Reinvent, a provider of private-label cloud-based unified communications, collaboration and contact center solutions, has added six significant features to its cloud contact center solution,...

Enghouse Interactive Debuts Contact Center with Integrated Office 365

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Enghouse Interactive has introduced Communications Center for Microsoft Office 365, available via channel partners, which offers hosted, hybrid and on-premise environments for contact centers. “Office 365 is synonymous with...

Customer Service Tips to Help SMBs Stand Out

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By Casey O'Loughlin, Star2Star When it comes to helping your business stand out from the rest, customer service can make a big difference. Having the...

GTT Completes Global Capacity Acquisition

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GTT Communications has completed its acquisition of Global Capacity. The addition of Global Capacity grows GTT’s client base, with added clients in the healthcare, application service provider,...