Value-added distributor Jenne has announced Jenne Lightning License Delivery, an automated software license delivery system that reduces the time it takes for its Avaya VARs and other partners to receive licenses.
Partners ordering IP Office PLDS licensing have 24-hour availability to receive licenses; licenses are automatically delivered to the person who placed the order via email.
“Our resellers often experience last-minute changes to system configurations from their end-user customers,” said Patrick Howard, vice president of vendor management and marketing at Jenne. “With our new automated system, Lightning License Delivery, our resellers can easily adapt to last-minute changes to a system implementation and avoid delaying a project. Whether its 2 pm or 2 am, a weekday or a weekend, they can rely on Jenne to fulfill the licenses they need to finish their projects on schedule. The result is better customer service for all.”
“When we are facing strict deadlines, any delay can affect the deployment of a system,” said Steve Leidholdt, president and CEO at STL Communications, a value-added reseller and Avaya business partner located in St. Louis. “The ability to order licenses at any time of the day or night and have them delivered quickly is a tremendous advantage. Jenne’s new Lightning License Delivery service will allow us to better accommodate our customers’ needs and ensure their system implementations are delivered and installed on schedule.”