MiTel Updates its Portfolio
Mitel has updated the MiContact Center and MiCloud.
The former has added the ability to conduct social media communications in real-time, along with CRM integration, so...
Plantronics Updates Analysis Suite
Plantronics has released a new version for its software subscription service, Plantronics Manager Pro.
Plantronics Manager Pro is used to offer analysis suites for IT...
XO Launches Contact Center Platform
XO Communications has launched cloud-based contact center service that supports multimodal communications ranging from traditional phone calls to Web chats, text messages and social...
Vonage to Acquire Cloud API Specialist Nexmo
Vonage Holdings has agreed to acquire privately-held Nexmo, a provider of communications platform as a service (CPaaS), for $230 million in cash and stock.
San...
Voxox Discontinues Free Consumer Voice Service
Voxox has retired its free consumer voice service in order to focus on growth and innovation in the business market.
The company's flagship offering will...
BitTitan Launches Microsoft Upsell Engine for Partners
BitTitan has announced its Upsell Engine, a new addition to MSPComplete and a sales engine for Microsoft service providers.
Upsell Engine enables IT service providers...
Optanix, IP Trade Partner on Service Management
Optanix and IP Trade, a Cisco Developer Network partner, have collaborated on a secure, intelligent service management solution that proactively addresses system monitoring and...
Yay Certifies Grandstream SIP Phones
Grandstream Networks and Yay.com, a UK based business VoIP platform, are teaming up to offer a VoIP solution to their customers.
Yay.com has certified all...
Jenne to Deploy Avaya UCaaS Service
Value-added distributor Jenne is partnering with Avaya to bring a unified communications as a service (UCaaS) solution to its VARs, dubbed OnAvaya.
OnAvaya is aimed...
Avnet Launches EMC-based SD Storage
IT distributor Avnet has unveiled an EMC software-defined storage solution featuring IsilonSD Edge.
Designed for the fast-growing software-defined storage market, this new Avnet-developed offering will...
