ControlUp, which focuses on digital employee experience (DEX) management, announced Beau Dolinsky as VP of CX. Dolinsky brings a history of strategic leadership from companies such as Zoom and Citrix. He is well-versed in developing and leading high-performing teams that deliver innovative solutions to enhance customer satisfaction and drive revenue.
“Beau’s extensive background in professional services and customer success is perfectly aligned with our strategic direction to focus on how customers may fully realize the value of their DEX investments,” said Tom Holland, ControlUp’s CRO. “He is a proven innovator in driving significant business growth by architecting customer success management practices that activate customer retention and loyalty. His experience will bring valuable depth to our leadership team as we further our aggressive expansion plans.”
Over his career, Dolinsky’s expertise in partner-led delivery models and customer success initiatives has resulted in increased efficiency and revenue growth. He joins ControlUp from Zoom, where he helped launch new professional services and customer success strategies that impact the company’s market presence. Prior to Zoom, he worked with Citrix for over a decade, most recently as global head of customer experienced partnerships, where he managed the growth and maturity of the company’s partner customer success management program.
“I am thrilled to be joining the ControlUp team at this exciting juncture where the importance of DEX technology is delivering game-changing effects for digital businesses everywhere,” said Dolinsky. “The opportunity to further enhance how businesses manage and optimize their employee experiences with increased automation is immense and I look forward to contributing to ControlUp’s rapid growth as the industry’s most innovative DEX visionary.”
Dolinsky’s appointment is effective today. He will report directly to Holland.
