Dialogic and Epsilon Launch UCaaS Platform

Dialogic has partnered with Epsilon to launch a fully managed and hosted carrier-class UCaaS platform based on Dialogic BUZZ UC.

The Dialogic BUZZ platform offers calling, conferencing and collaboration, over an extensible, API-driven architecture. This enables the easy incorporation of advanced features like chatbots, call transcription, intent analysis, workflow automation and fraud detection.

The availability of this powerful functionality in a UCaaS platform will allow service providers and channel partners to offer carrier-class enhanced UCaaS services to their customers without investing in any infrastructure.

Epsilon will host the Dialogic BUZZ UCaaS platform in its global Tier-3 colocation facilities while extending connectivity to enterprises through its global connectivity services.

Dialogic BUZZ customers will be able to access Epsilon’s connectivity and intelligent communications services, including Ethernet data center interconnection, direct connectivity to the leading cloud and internet exchanges, internet and hybrid SD-WAN, and a comprehensive voice portfolio of enterprise-grade SIP trunking, inbound, porting and termination services.

Epsilon’s global network fabric is currently deployed in over 100 of the world’s leading data center hubs, and offers direct connectivity to hundreds of cloud services, internet exchanges, and network service providers.