Dialpad Names Chief Information Officer

Dialpad, Inc., an industry leader in AI-powered communication and collaboration, has appointed Prashanti Aduma as the company’s Chief Information Officer (CIO). With more than 20 years of demonstrated leadership and project management experience at high-growth startups and enterprises, Aduma will play a significant role in advancing the core business systems, data, and security framework in concert with Dialpad’s growth and global scale.

In its announcement, Dialpad called Aduma “a transformative leader who brings deep experience in building world-class IT organizations and driving global strategic initiatives to enable next-generation technologies.”

Aduma joins Dialpad from Salesforce where she served as Senior Director of Enterprise Services. Prior to Salesforce’s acquisition of Vlocity, Aduma served as Vice President of Business Applications at Vlocity and was responsible for the full suite of front and back-office business applications.

Aduma also has held leadership positions at Rodan + Fields, SunPower, and VMware where she led the rollout of major IT and engineering initiatives.

As CIO, Aduma will play a critical role in ensuring Dialpad is well-positioned through its rapid global expansion. She will lead the business technology group which focuses on digital transformation, establishing industry standards and securing end-to-end business processes through next-generation technology roadmaps, data-driven analytics, automations, security, mergers and acquisitions.

In her role, Aduma will focus on creating an integrated operating model providing A-plus customer service across all business functions.