Flexera Releases ITAM Visibility Report

Flexera, which specializes in tech spend and risk management, released its 2025 State of ITAM Report.

This document noted a decline in visibility across the technology stack, to 43 percent from 47 percent YOY. Additionally, IT asset management (ITAM) collaboration with cloud (44 percent) and FinOps (38 percent) teams is on the rise.

Flexera’s annual report surveyed global IT professionals to explore the evolution of ITAM, FinOps, security, software asset management (SAM) and hardware asset management (HAM) teams’ influence.

“Complete visibility across IT assets is foundational to every good technology decision,” said Sacha Dawes, VP of product management, Flexera. “The fact that it’s slipping at a time when organizations are under intense pressure to rationalize costs is a real concern. You can’t optimize what you can’t see and without clear insight into the entire technology stack, it’s nearly impossible to eliminate waste, ensure compliance, or make cost-effective investment decisions. This year’s report showcases why the collaboration between ITAM and FinOps is no longer optional—it’s a strategic imperative.”

Highlights include:

  • 35 percent of respondents saying SaaS waste has increased over the past year, with SAM professionals actively tracking usage (59 percent) and right-sizing contracts and subscriptions to eliminate unnecessary spend (56 percent).

  • Rise in software management challenges, now a top concern for SAM teams, compared to sixth, YOY.

  • 45 percent of surveyed organizations reported spending over $1 million on software audits over the past three years, with 23 percent allocating over $5 million in audits.

“The role of ITAM is shifting from operational to transformational,” said Phil Perfetti, senior product marketing manager with Flexera. “While visibility into cloud licenses is gradually improving, the complexity of managing hybrid IT environments is also increasing, and any serious blind spots are a problem that modern organizations can no longer afford.”

The survey includes responses from 506 global IT professionals, spanning various industries and context areas.