Jio Haptik Technologies Ltd., one of the world’s largest conversational AI companies, appointed Aaron Shagrin as Senior Vice President of Revenue & Partnerships for North America. Based out of Austin, Texas, Shagrin will lead all go-to-market activities including revenue, sales, marketing, and partnerships for North America.
“Haptik brings conversation into the customer journey no matter where that conversation takes place. Their global leadership in Intelligent Virtual Assistants for chat, voice, and email is changing the way companies interact with their customers, partners, and employees. This creates new opportunities for increasing customer loyalty, as well as driving new revenue and decreasing costs,” Shagrin said.
He brings more than 20 years of experience in global sales, business development, product management, and corporate strategy at multiple startups, Fortune 500 companies, and investment firms. Most recently, Shagrin was General Manager at Evolv Technologies, AI and ML-powered conversion optimization SaaS platform company.
Haptik also appointed Alex Fields as Director of Market Development, who will be responsible for strategic partnerships and alliances. He will report to Shagrin. Fields has nearly 10 years of experience across strategy consulting, AI, and cryptocurrency.