Global cloud communications platform Infobip has enhanced its collaboration with Microsoft Dynamics 365 Marketing to help businesses meet customers on their preferred channels and boost return on investment from marketing campaigns.
Microsoft has integrated Infobip’s SMS channels into its marketing platform, enabling Dynamics 365 users to send and receive text messages for real-time marketing.
Customers want to communicate with businesses and brands on the channels they use every day. So, brands may want to deliver real-time marketing promotions and campaigns via popular channels like SMS.
Infobip’s native SMS integration with Dynamics 365 allows marketing teams in enterprises to build real-time marketing campaigns using text messages to reach and engage customers.
With the integration, businesses can respond to customer actions in real time, send hyper-personalized messages and connect with customers on the channels they use most. Infobip’s SMS integration is available worldwide through the real-time marketing module in Dynamics 365 Marketing.
