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Wednesday, April 14, 2021

LiveVox Announces Strategic Partnership with Telarus

LiveVox has announced a strategic partnership with Telarus.

The new partnership enables LiveVox to educate Telarus’ agents and puts LiveVox’s powerful, next-generation digital engagement tools in the hands of operators who can advise on best practices and the operational impacts of LiveVox’s solutions.

LiveVox provides companies with a unified approach to creating personalized customer conversations by offering seamless integration capabilities across omnichannel communications, CRM, and workforce optimization.

Under the terms of the partnership, the 4,500+ sub-agents in Telarus’ partner network and its existing client base – which includes thousands of companies in the healthcare, manufacturing, and financial industries – will have access to LiveVox’s complete cloud-based solutions. As a result, LiveVox will have the opportunity to grow its already extensive list of customers while showcasing its solutions and differentiation next to peer and industry leaders for the first time.

 

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