Lumen Technologies has named Jim Fowler as EVP and chief technology and product officer, effective Jan. 5, 2026. Fowler will report to Lumen CEO Kate Johnson and be responsible for Lumen’s global technology and product strategy, including the continued evolution of the company’s network, digital platforms and product portfolio, the company said.
Fowler will succeed Dave Ward, who is departing to assume the role of president and chief architect at Salesforce. Ward will remain with Lumen through Jan. 23 to assist with the transition.
“Dave’s visionary leadership has laid a foundation that will influence Lumen’s trajectory for years ahead, and we thank him for his service,” Johnson said. “Invention is where value is born. Execution is where value is realized. Jim is uniquely suited to lead our technology and product teams as we unlock the value of Dave’s contributions, solidifying our transformation progress and returning Lumen to revenue growth.”
Fowler has served on Lumen’s board of directors since 2023 and is credited with helping shape the company’s transformation strategy and technology roadmap. In connection with his new role, Fowler has stepped down from the Lumen board, effective immediately, officials said.
Fowler joins Lumen from Nationwide Insurance, where he serves as EVP and chief technology officer and is responsible for modernizing core technology capabilities, driving digital transformation of business operations and scaling intelligent automation across the enterprise, the company said. Prior to Nationwide, Fowler spent nearly two decades at General Electric in senior technology leadership roles, including global chief information officer. He began his career at AT&T in 1993 and also worked at Accenture before joining General Electric.
“Lumen has a unique opportunity to strengthen its position as the trusted network for AI,” said Fowler. “I’ve seen firsthand as a board member and a customer the work this team has done to design a next-generation roadmap for the network and products. I’m excited to roll up my sleeves, partner with our engineers and product managers to ensure continued innovation and execute Lumen’s roadmap with urgency for our customers and shareholders.”
