MetTel has been selected by the U.S. Veterans Administration (VA) to modernize the VA’s 15,000 telephone landlines across 1,875 locations via its POTS Transformation solution and managed services. The $54 million agreement is a multiyear, single-vendor award granted through the General Services Administration’s Enterprise Infrastructure Solutions contract.
MetTel will update standard voice and specialty lines used with equipment such as elevators, fire and burglar alarms, emergency 911/call boxes, fax machines and modems. The solution will convert circuit switched phone signals to networked, multipath IP without the need to replace its current equipment, the company said.
MetTel’s multicarrier POTS Transformation solution uses the DataRemote Inc. “POTS in a Box” platform and will maintain and improve VA voice connectivity while also offering additional features like detailed port-level analysis, 24/7 monitoring, multipath failover and advanced reporting, officials said.
“We provide connectivity via multiple paths from space-based broadband to LTE, supported by a network of data centers and points of presence across the U.S.,” said Don Parente, VP of sales and solution architecture at MetTel Federal. “Given the variety of access pathways and robust infrastructure, MetTel can ensure reliability in communications—an attribute that is core to the VA’s mission to support our military veterans.”
