NEW YORK – MetTel, a provider of unified communications and network solutions to business and government customers, opened a state-of-the-art network node in California’s Silicon Valley.
Operating around the clock, the center adds to the service and reliability already provided to customers by MetTel Network nodes in New York and Dallas.
The Santa Clara point of presence provides total surveillance of client networks increasing security and expediting service problem identification, notification and resolution. It also enhances the company’s disaster recovery options.
Providing clients with a single-point-of-contact for all services and requests, MetTel network nodes are interconnected with different wireline and wireless service providers. As a result, the company can provide unique network solutions that help reduce total enterprise telecommunications costs, improve network performance and speed and increase productivity for their clients.
Fox said MetTel partners with the industry’s most reliable carriers to build a complete spectrum of custom telecom solutions for multisite enterprises in any sector.
In addition to the continuous network management, the company’s comprehensive portal allows clients to monitor the performance of their customized networks in real-time to optimize network utilization.
The portal also centralizes all customer inventory, billing and help desk functionality.