THE Communications Stack Provider Stacks Up Well Against the Competition

JUNE 11, 2024–Communications leader New Horizon Communications (NHC) has been recognized for its industry-wide achievements in telecommunications and the channel by ChannelVision Magazine, as part of the 2024 Visionary Spotlight Awards (VSAs).

This annual competition, which is hosted by ChannelVision, was created to highlight both service provider and channel innovation within communications by spotlighting outstanding products, services, deployments and programs across numerous categories.

NHC, THE Communications Stack Provider has been recognized as top of the class for:

• Best Customer Service 2024, for its unique ability to research services and serve as a “hotline” for resolving customer issues, plus everything in between.
• Best Service Delivery Team 2024, for lending hosted PBX and network services to a company that was devastated by a fire, getting them back up and running in under 48 hours.
• Channel Program of the Year 2024, which operates as a beacon among communications providers that work exclusively through partners, since 2002.
• Multi-location Deployments, for its role in delivering STACK solutions, project management and hands-on provisioning on demand.

Nominations were reviewed by a panel composed of editors from Beka Business Media (ChannelVision parent company) and judges from independent industry resources. Evaluation criteria included overall innovation, future industry impact, creativity, feature set differentiation, ease of use and interoperability.

The winners, Beka president, CEO and group publisher Berge Kaprelian noted, exemplify innovation within the communications industry.

“In a year that saw a record number of VSA nominations, NHC has stood out as revolutionary in the field,” said Kaprelian. “Every day, it supports customers and Technology Solutions Distributors by delivering timely solutions via its national channel sales team with its STACK solutions, dedicated project management and overall customer and partner support. All of the 2024 VSA winners should be lauded, but NHC is among the best for customer service, service delivery, channel program and multi-location deployment.”

NHC CEO, Doug Fabbricatore added, “We are very honored to be recognized with four VSA awards this year. First and foremost, it’s a testament to our team’s steadfast commitment to delivering an exceptional customer and partner experience. Reliable customer service and comprehensive project managed service delivery are key areas we focus on every single day. Very pleased as well to see that the awards highlight our success with multi-location customers. This accolade acknowledges our commitment to providing seamless and efficient services across multiple locations, ensuring our clients receive top-tier support wherever they operate. These awards would not have been possible without the dedication and hard work of our incredible team, the trust and support of our valued customers, and the strong partnerships we have built over the years.”

ChannelVision’s Visionary Spotlight Awards are included as part of the May/June issue of ChannelVision Magazine, and can be found at www.channelvisionmag.com.