NHC today announced updates to its Management and Assurance Platform (MAP), introducing enhanced service and billing dashboards designed to improve how customers and partners access, monitor and manage their environments.
The updated platform delivers a more unified and intuitive experience, bringing service, billing and account visibility into a single interface. With improved navigation, an interactive map of customer locations, and faster access to key actions, users can more efficiently monitor activity, manage services and respond to issues in real time.
New dashboard capabilities are powered by intelligence from NHC’s STACKguard Overlay, providing deeper, service-level visibility across customer environments.
“For more than 20 years, MAP has supported our customers across billing, inventory, orders, and service activity to make it easier for customers and partners to understand and act on what’s happening across their environments,” said Doug Fabbricatore, Chief Executive Officer at NHC. “This update builds on that foundation, strengthening how we deliver visibility and control, forming the foundation of a Managed experience for our customers.”
For partners, the enhanced MAP experience improves how they support and deliver customer environments. With clearer insights and streamlined access to key functions, partners can respond more quickly, strengthen customer relationships, and expand their role without increasing operational burden.
“As we continue to evolve the NHC STACK, MAP plays a vital role in how we deliver visibility, control, and operational insight to our customers,”said Eric Anderson, Chief Technology Officer at NHC. “By leveraging intelligence from the Overlay layer, we are enabling a more responsive and informed Managed experience over time.”
The updated MAP portal will be available to customers beginning April 15, 2026.
