Nitel has completed a multi-site interconnection with Nextiva. The advancement will provide customers with the best possible voice experience across the Nitel network.
Last August, the two companies announced a strategic partnership that would provide agents and customers with a comprehensive network and unified communication solution. The recent development interconnects the Nextiva and Nitel networks in five common points of presence. This guarantees end-to-end quality of service, resulting in higher voice quality.
The integration also provides greater visibility for Nitel’s technical support team so they can expedite troubleshooting.
