Ooma Inc., a provider of advanced communications services for businesses and consumers, has launched POTSTracker.com, an AI-powered monitoring and analysis platform designed to help organizations navigate the landscape of legacy voice service discontinuance. As telecommunications carriers across the United States accelerate the retirement of copper-based POTS lines, POTSTracker.com is intended to give enterprises and multi-site organizations the visibility and planning tools needed to support business continuity, the company said.
The centralized platform is focused specifically on tracking POTS discontinuance activity and related risk signals across geographies and carriers.
“Regulatory and market shifts have accelerated copper network retirement. In recent years, the Federal Communications Commission reduced legacy copper service obligations, giving carriers greater latitude to discontinue POTS lines and retire legacy infrastructure,” officials said. “As a result, discontinuance notices and wire center shutdowns are increasing across the country. Many organizations still rely on POTS lines for mission-critical applications, including fire alarm systems, elevator phones, security systems and point-of-sale terminals, often without centralized visibility into where they are exposed or when service may be withdrawn.”
“The retirement of copper-based voice services is no longer a future concern; it’s a present-day operational risk for organizations that depend on POTS for critical systems,” said Chris Burgy, SVP, corporate development at Ooma. “Many organizations don’t realize they are in a discontinuance path until they receive notice or experience a disruption. With POTSTracker.com, we’re giving enterprises the visibility, intelligence and confidence they need to stay ahead of carrier discontinuance activity, protect essential services and plan transitions on their own terms, before outages and surprises occur.”
The platform’s AI-powered capabilities include automated tracking of carrier discontinuance notices with geographic mapping of affected areas as well as auditing tools with criticality scoring for POTS-dependent assets. It also offers priority location tracking with automated alerts when new filings affect monitored areas as well as centralized inventory tracking with carrier and cost visibility. In addition, POTSTracker.com includes aggregated pricing data to help inform migration planning.
The platform offers multi-tenant architecture and an enterprise-ready design to support partners, resellers and customer organizational structures, officials said.
POTSTracker.com is available at no charge to Ooma partners, resellers, customers and qualified organizations evaluating POTS discontinuance risk.
