Shenandoah Selects TNS Call Guardian for Robocall Detection

Transaction Network Services (TNS) announced Shenandoah Telecommunications Company, a provider of fiber-optic services in the Mid-Atlantic region, has chosen the TNS Call Guardian for its robocall mitigation services, continuing a nearly three-decade partnership between the two companies.

Americans received a staggering 77 billion unwanted robocalls in 2020, frustrating subscribers and leading carriers to adopt robocall detection tools and technologies to authenticate calls from unknown numbers. As revealed in TNS’ 2021 Robocall Investigation Report, 37 percent of calls placed to wireline telephone numbers are unwanted, compared to 17 percent of calls to wireless numbers, impacting regional carriers that want to provide quality service to their subscribers.

TNS Call Guardian is a call analytics solution capable of addressing the robocall threat by analyzing more than 1 billion daily call events. As a result, TNS Call Guardian enables carriers to identify spoofed robocalls more accurately.

Shentel, a TNS network signaling and database routing customer since 1993, selected TNS Call Guardian as its robocall detection solution based on the companies’ long-standing relationship, TNS’ flexible network integration that provides a quick and economical go-to-market solution and TNS’ analytics capabilities.