Unified communications as a service (UCaaS) provider SkySwitch has implemented software defined voice (SD Voice) from SimpleWan.
Security and compliance have been hot-button issues for many months in the hosted PBX and UCaaS market. SimpleWan integration offers no-drop failover in the event of a connectivity outage; enhanced security through the creation of a VPN from the customer premise to any SkySwitch Data Center; and voice encryption from the customer premise to the SkySwitch Data Center, which is necessary to achieve HIPAA compliance.
“Our mission is to constantly innovate and improve our network and partner platform so that our resellers have the fastest possible pathway to profitability,” said Jayson Jones, vice president of business development at SkySwitch. “The implementation of SD-Voice from SimpleWan enables our resellers to significantly maintain call reliability, even in the event of an internet interruption at a client site. While no-drop failover is a key feature enabled by SD-Voice, there are other significant improvements that come along with it, such as voice encryption and improved security.”
“Having a partner like SkySwitch, that always has an eye to the future and is constantly ready to innovate and improve, is important to SimpleWan,” said Brian Perdue, vice president of sales at SimpleWan. “The communication with them and their resellers helps us to define and create the features that are needed by this market.”
The SD-Voice features are already implemented in the SkySwitch Network and Platform, and are ready for use by any SkySwitch reseller with SimpleWan appliances deployed at their customers’ sites.