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Thursday, January 21, 2021

Talkdesk Joins the AWS Partner Network

Talkdesk is now a part of the Amazon Web Services (AWS) Partner Network (APN).

The APN is a global community of partners who leverage AWS to build solutions and services for customers. AWS helps partners build, market and sell AWS offerings by providing valuable business, technical and marketing support. Talkdesk joined the APN in October 2020 and quickly grew its relationship with AWS.

Talkdesk is revolutionizing the customer service market with Talkdesk CX Cloud a global end-to-end customer experience solution. By combining enterprise performance at scale with consumer simplicity, CX Cloud allows companies to easily adapt contact center operations to the evolving needs of customers, customer service and sales teams, resulting in increased productivity, customer satisfaction and cost saving.

Talkdesk CX Cloud offers an innovative customer experience platform powered by AI a white-glove approach to comprehensive business services and simple, out of the box integrations with more than 60 business tools, including the deepest Salesforce integration. Talkdesk CX Cloud sets a new benchmark for the contact center solutions market with enterprise scalability, security and reliability, backed by a 100% uptime SLA.

As an APN partner, Talkdesk is now widely available to businesses looking for qualified cloud solutions providers with expertise in AWS to help them differentiate through customer experience and innovation.




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