Telmac Group, an independent IT advisory and strategic sourcing firm, recently announced a strategic partnership with CLD Consulting, an implementation and managed services provider focused on unified communications, UCaaS, CCaaS and cloud communications.
Together, the firms help enterprise leaders reduce communications and cloud spend, strengthen contract terms and service accountability, and execute migrations with sustained managed support across UCaaS, CCaaS, contact center and collaboration platforms.
The Telmac Group and CLD Consulting partnership delivers:
- Spend visibility and continuous vendor governance to reduce contract drift, eliminate waste and improve budget predictability across communications and cloud portfolios.
- Benchmarking, competitive sourcing, and negotiation support for UCaaS/CCaaS and related services to improve pricing, terms, renewal leverage, and accountability.
- Implementation and migration delivery—from architecture through cutover and change management—to reduce downtime risk and accelerate time‑to‑value.
- Managed services and operational support to maintain performance, security, and service levels after go‑live, with defined ownership and measurable outcomes.
- A foundation for AI-ready communications, enabling evaluation and rollout of automation in voice, contact center and workflows on modern platforms.
“Enterprises want modern platforms, but they also need predictable cutovers, clean integrations, and support that doesn’t disappear after launch,” said Shelby Cooper CEO of CLD Consulting. “With Telmac and CLD together, clients get an end‑to‑end path—from business case and commercial terms to implementation and ongoing operations.”
Enterprise organizations evaluating UCaaS, CCaaS, cloud communications or managed IT services can now engage Telmac Group and CLD Consulting for a confidential consultation.
