Amy Lind, research manager at IDC wrapped up the event with her session, “The 2020 UCaaS Market For Resellers: Big Is Good, Small Customers Are Better.” She provided resellers with insight on what’s to come in the ongoing SMB vs enterprise battle, the landscape of market opportunities, investment drivers and inhibitors from a small business perspective, and the top pain points of SMB telecom.
In addition to Amy Lind, other featured keynotes at Vectors 2019 included Keenan, author of “Gap Selling,” and Vonage co-founder Jeff Pulver. Some featured topics at Vectors included E911 in 2020, a panel on the state of telecom resellers in 2020 (featuring ChannelVision Editor in Chief Martin Vilaboy) and how to bill for telco service with ConnectWise.
Over 300 resellers, sponsors and speakers attended Vectors 2019. On Monday night, the crowd was entertained by Julian Marley, Grammy-nominated artist and son of reggae legend Bob Marley.
Immediately following Vectors, the SkySwitch team attended ConnectWise’s conference, IT Nation Connect. Also being held in Orlando, FL, this event is the ideal opportunity for SkySwitch to announce their new integration with ConnectWise. Their integration will empower MSPs and resellers with simple cloud PBX management. It is designed to streamline workflow by automating key data points directly into a ConnectWise Manage pod, and by embedding the reseller dashboard within ConnectWise Manage.
SkySwitch also announced the availability of its Advanced SIP Trunking solution for 3CX Partners. The white label service, which was introduced at Vectors 2019, is available to new and existing SkySwitch and 3CX channel partners, enabling them to brand the SIP trunking service as their own.