Vidtel Taps Shango for Wholesale Voice Management

Video conferencing and wholesale voice provider Vidtel is moving to cloud-based management of its applications, tapping Shango’s applications marketplace to more easily source and manage telephone numbers inventory from its wholesale carriers.

Shango also plans to integrate provisioning and management of Vidtel’s cloud-based video functionality into its fulfillment engine—its first video integration.

Cloud-based video conferencing provider Vidtel will leverage the Shango platform and its common APIs to manage Vidtel’s native VoIP inventory and more cost-effectively acquire Direct Inward Dialing (DID), toll-free and international phone numbers from originating providers. Shango’s fulfillment automation meanwhile will simplify wholesale transactions with trading partners.

In the future, Vidtel plans to make its own video conferencing applications available through the Shango marketplace.

“We believe that our ability to instantly source our telephone numbers through the Shango marketplace reflects a true win-win scenario for us, our originating providers and also our customers,” said Scott Wharton, CEO at Vidtel, who added that he values the ability to effectively support cross-channel needs. “Managing and accessing our numerous wholesale providers through a single interface in Shango enables us to more readily engage partner services, while leveraging Shango least-cost sourcing to grow our network footprint and better serve our own service provider customers.”

Shango said that it has seen a growing number of communication service providers leveraging its marketplace to broker their cloud-based components, including video conferencing, to better support sales channels.

“Working with forward-thinking service providers like Vidtel that want to be easier to do business with, not only reaffirms the growing need for instant access to cloud-based applications like telephone numbers, but also reflects a growing desire from the wholesale telco community to streamline service fulfillment,” said John Abraham, senior vice president at Shango. “Shango connects the dots across disparate partners, providers and applications, and welcomes Vidtel as a best-in-class customer making every effort to stay ahead of growing customer demand.”

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