Windstream Enterprise, a managed communications service provider, was selected as a leader in growth and industry innovation in the Frost & Sullivan 2020 Frost Radar report for its award-winning Unified Communications as a Service (UCaaS) solutions.
“The Frost Radar: North American Hosted IP Telephony and UCaaS Market” investigates the current hosted telephony and UCaaS landscape to determine industry shifts and strategic development. As a result, Windstream Enterprise has been ranked as one of the top 30 providers, hand-picked out of 120 contenders, for demonstrating strong results from strategic investments and continuous enhancements to its UCaaS solutions.
“Windstream Enterprise is among the largest business voice and data network, communications, cloud and managed services providers in the U.S.,” said Elka Popova, vice president and senior fellow, information and communications technologies at Frost & Sullivan. “Windstream Enterprise’s success in next-generation VoIP services has been driven by organic growth and a highly successful M&A strategy, boosting its UCaaS market position and broader capabilities with a diversified hosted services portfolio that comprises various options to deliver the best value for specific customer needs.”
The Frost & Sullivan Radar accredits Windstream Enterprise’s flagship OfficeSuite UC offering for its strong capabilities and vision, complemented by UCaaS and CCaaS solutions based on Avaya and Mitel technologies, which enable the company to innovate at its own pace.
In addition to featuring Windstream Enterprise’s UCaaS, the report calls attention to the company’s superior service security, quality and reliability through MPLS and SD-WAN service delivery, geo-redundant data centers and strong SLAs.