Zultys, an omnichannel provider of unified communications with an integrated contact center, has achieved ClassLink certification, which provides advantages for channel partners in the competitive state, local and education (SLED) market. With this certification, Zultys partners can offer schools and government agencies single sign-on (SSO) and multi-factor authentication (MFA) integration through ClassLink, the company said.
ClassLink provides identity and analytics products for the education sector. It supports more than 20 million students and staff across approximately 3,000 school systems. ClassLink users can log in once to access all their digital resources, streamlining workflows and enhanced security, officials said.
Pairing ClassLink integration with Zultys’ hybrid deployment, 99.9 percent uptime and HIPAA-compliant security, enables partners to pursue larger, more complex SLED opportunities, the company said. SSO integration with Zultys Advanced Communicator (ZAC), Web ZAC and Mobile ZAC is intended to simplify administration and improve the user experience.
“ClassLink certification isn’t just an integration, it’s a powerful differentiator for partners,” said John Osgood, EVP of sales and marketing at Zultys. “It sets a new benchmark for telephony integration in the SLED market, giving our partners an advantage to break into new markets and better meet the communication demands of today’s schools and local governments.”
