PDQ has updated the PDQ Connect platform, providing for MSPs with multitenant architecture, centralized user management, reusable packages and global deployment scripts. The company also added integrations with Freshworks, Jira and Zapier.
Multitenant architecture and centralized user management let MSPs oversee client environments from a single location, without toggling between disconnected systems. Reusable packages, deployment automation, and global deployment scripts reduce the manual work of applying consistent configurations across clients, helping MSPs save time and preserve margins.
These updates enable MSPs to turn endpoint management into a more repeatable, scalable service. By standardizing common deployment workflows and reducing opportunities for error, PDQ helps technicians spend less time on routine maintenance and more time resolving client issues, improving service quality without adding operational overhead.
“MSPs have always been a core part of who uses PDQ, and we’ve been deliberate about building for how they actually work,” said Dan Cook, CEO of PDQ. “These aren’t bolt-on features. They’re the result of listening to MSPs tell us what gets in the way of running a tight operation, and building to remove those blockers.”
“The addition of multitenancy allows MSPs to protect clients at scale,” addedEmily Glass, who recently joined PDQ’s board of directors. “When the threat landscape moves this fast, purpose-built tools are the only way to ensure operational security. PDQ remains hyper-focused on patching, vulnerability management, and automation, ensuring we remain at the forefront of emerging security threats.”
