Mitel has announced the latest release of Xpert, its mission-critical communications solution.
Combining new hardware with the latest Xpert software, the release delivers resilient multi-line communications for environments including financial trading floors, emergency response centers, transport control rooms, energy operations and government organizations.
Mitel Xpert supports up to 600 lines per user, with customizable buttons and advanced call management capabilities that allow operators to access, hold, monitor and switch between multiple live lines easily and in parallel.
Additional capabilities of Mitel Xpert include:
- Integration with existing environments: Standards-based APIs support interoperability with all Mitel and third-party platforms.
- Built in auditability: Native integration with call-recording platforms enables calls to be captured, with detailed logs providing a record of call history, line status and operator actions.
- Flexible deployment: Support for on-premises, private and public cloud environments gives organizations greater flexibility as their infrastructure evolves.
- Simplified infrastructure: A pure IP-based architecture eliminates the need for physical ARD/MRD lines and helps organizations consolidate both voice and data networks.
Mitel Xpert is being used across emergency response centers, rail and metro dispatch, energy grid operations, air traffic control and trading floors, with more than 10,000 deployments across over 40 countries. Developed in Europe and backed by European supply chains and manufacturing standards, the latest release builds on the already established footprint in EMEA, while introducing the solution to organizations in North America.
The latest release of Mitel Xpert is available now.
