AireSpring, a managed service provider and next-generation aggregator specializing in managed IT, network services and unified communications, announced the release of a comprehensive Microsoft Teams Direct Routing solution on its IP voice network, which processes 6 billion calls per month.
AireSpring’s Microsoft Teams Direct Routing solution leverages its nationwide SIP trunking network to enable companies to make and receive calls to and from the public switched telephone network (PSTN) directly from the Teams app – all while reducing costs and gaining features not available with the Microsoft Calling Plan.
AireSpring’s Direct Routing solution is powered by a Microsoft Teams certified session border controller (SBC) and integrates with the Microsoft Phone System to enable calling functionality natively in the Teams application. AireSpring provides a flexible and customizable solution for integrating external calling capabilities with Microsoft Teams.
In addition to plans domestic and international calls, Microsoft Teams Direct Routing from AireSpring offers an expanded feature set compared to Microsoft Calling Plans, including:
- 24/7/365 toll-free number for personalized service and support
- Widest list of local direct inward dialing numbers (DIDs) and toll-free numbers (TFNs) for the United States and Canada.
- Direct termination overflow (DTO) feature that routes incoming calls during outages to another designated number or cell phone
- Multiple virtual numbers and outbound caller IDs for more than 70 countries per Teams user, whereas only one number can be assigned per Teams seat with Microsoft Calling Plans.
- AireCare Customer Portal where customers can re-route calls to another number, including a cell phone, in real-time.
“AireSpring prides itself on being a leader in the channel, offering our partners and customers cutting-edge solutions coupled with outstanding personalized service and support,” said AireSpring CEO Avi Lonstein. “By leveraging our nationwide SIP Trunking and award-winning IP voice network, we enable companies to make and receive calls to and from the PSTN directly from the Teams app, all while reducing costs and gaining access to an expanded feature set not available with the Microsoft Calling Plan.”
For more information, or to become an AireSpring partner, visit www.airespring.com or call 888-389-2899.
