Alianza, which offers a cloud communications platform for SPs, signed an agreement with Microsoft to acquire Metaswitch, its high-performance communications software provider. The transaction will give Alianza a combined customer base of over 1,000 CSPs, including 19 top global operators, as well as a comprehensive portfolio of services to streamline the path to a cloud-orchestrated, AI powered communications future.
“Alianza’s commitment to innovation and customer experience sets a strong foundation for Metaswitch customers to continue to grow their business,” said Yousef Khalidi, Microsoft’s corporate VP. “The telecommunications industry remains a priority for Microsoft, and we will continue to empower telecom operators to modernize, monetize and innovate through our secure AI platform. As we advance our cloud platform and AI capabilities, partners like Alianza are crucial for providing support to our mutual customers.”
With the integration of Metaswitch’s voice and communications software services, IP protocol and engineering talent, Alianza can provide operators benefits such as:
- Allowing SPs to monetize network investments.
- Empowering CSPs to deploy modern solutions and experiences to customers via on-premise, public, private or hybrid cloud models.
- Consolidating voice operations onto a single, comprehensive operating platform.
- Accelerating investments in product innovation, including AI-based capabilities, for SPs to generate new revenue and deliver improved automation and insight for end-user customers.
“The acquisition of Metaswitch is about resetting the playing field and enabling service providers to reassert their market leadership,” said Brian Beutler, the founder and CEO, Alianza. “The Alianza cloud communications platform empowers operators to monetize network investments through improved customer experiences and the delivery of modern, high-margin communications service offerings.”
The transaction is expected to close in Q1 2025.
