ALLO Fiber has selected Vida Global Inc., an AI agent operating system, to power a new AI agent offering for its business customers. The new offering will help businesses automate customer communications and business operations, improve efficiency, enhance customer experiences and free teams to focus on growth.
“Our business customers count on ALLO to help them navigate new technologies,” said David Hollingsworth, VP of commercial sales at ALLO. “As AI becomes an essential part of how businesses operate, we wanted a solution that’s powerful, flexible, and simple to implement. Our partnership with Vida enables us to deliver AI agents to our customers with the reliability, security, and expert, local support they expect from ALLO.”
For ALLO business customers, AI agents mean faster response times, fewer missed calls and the ability to handle customer inquiries around the clock without adding headcount. Agents can manage inbound communications, answer common questions, route requests and handle routine business workflows, freeing up staff to focus on higher-value work.
Each business customer can customize their agents to reflect their brand, ensuring a consistent experience for their customers across all channels. Vida’s AI agent operating system powers the underlying infrastructure, while ALLO handles deployment, support, and ongoing customer relationships, consistent with ALLO’s approach to all of its business technology solutions.
Vida AI agents operate autonomously and at scale across business communications and operations. The agents navigate business software to complete workflows while engaging with customers across voice, SMS, email and chat. Vida’s model-agnostic architecture ensures ALLO business customers always run on the most advanced AI available, backed by SOC 2 Type II-certified, HIPAA-ready infrastructure built for real-world business requirements.
