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Wednesday, April 14, 2021

AudioCodes Selected by Algar to Deliver Microsoft Teams

AudioCodes, a vendor of advanced communications software, products and productivity solutions for the digital workplace, announced it has been selected by Brazilian communications service provider, Algar Teleco, to deliver Microsoft Teams unified communications and collaboration, including comprehensive direct routing voice connectivity, as a managed service.

Powered by the AudioCodes Live Cloud for Microsoft Teams managed offering, Algar’s hosted Microsoft Teams service enables business customers to migrate their existing voice infrastructure simply and cost-effectively to Microsoft Teams and enjoy reliable voice calling.

AudioCodes Live Cloud for Microsoft Teams enables service providers to build unified communications as a service (UCaaS) offering based on Microsoft Teams via a white-label service from AudioCodes. The company provides the voice connectivity infrastructure setup, customer onboarding, user lifecycle management and tools for monitoring, reporting and analytics, to help get the service running rapidly and simply, with the service provider supplying the data connectivity and SIP trunk minutes.

AudioCodes Live Cloud for Microsoft Teams is available in two flavors:

  • Hosted Essentials – Microsoft Teams Direct Routing SBC as a service with automated tenant onboarding and ongoing management.
  • Hosted Pro – Microsoft Teams Direct Routing SBC as a service with automated tenant onboarding and ongoing management, and comprehensive cloud-based management tools that enable the service provider to simplify Teams tenant management, user moves/adds/changes/deletes (MACD), and device management.

Algar also is offering AudioCodes SmartTAP 360 compliance call recording delivered as a service from the Azure cloud to its business customers. The Microsoft-certified SmartTAP 360 solution enables organizations to meet their organizational compliance recording, quality management and malicious calling tracking requirements by seamlessly capturing enterprise calls directly through Teams.

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