Bandwidth, a global enterprise communications platform and cloud-native carrier, was named the top Communications Platform-as-a-Service (CPaaS) company – and third overall – according to Omdia’s “SIP Trunking Service Provider Scorecard: North America – 2021.”
“Bandwidth is a standout in this year’s report, with the largest growth in 2020 as it completed its acquisition of Voxbone, and has a strong position around APIs for its partners and enterprise users,” said Diane Myers, Chief Analyst for Enterprise Communications with Omdia. “The company is the seventh-largest provider, but its market momentum was the strongest across the top 10 providers along with an above-average financial score.”
“This is great recognition for the hard work Bandwidth has done to set a standard in what the market is looking for in SIP trunking: security, interoperability, reliability, flexible provisioning, APIs and self-service portals,” said John Bell, Bandwidth’s Chief Product Officer. “We’re proud to have this momentum behind our global solution, excellent service and CPaaS software flexibility.”
SIP trunking supports voice and media streaming over the internet, offering a foundation for enhanced services such as CPaaS, Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS). Bandwidth’s all-IP cloud communications platform provides real-time access to phone numbers, carrier-grade SIP trunking, business text messaging and emergency services.
The ranking is Omdia’s 13th annual, with the company identifying the largest providers according to number of SIP trunks, then evaluating them based on financial strength, market share momentum, service development and support options.
