Broadvoice, a provider of hosted voice, unified communications as a service (UCaaS) and omnichannel contact center as a service (CCaaS), announced it has entered into a strategic partnership with Bridgepointe Technologies Inc., a tech advisory firm that helps mid-market and enterprise companies transform their tech investments into business results.
Through the partnership, Bridgepointe’s tech strategists now can provide Broadvoice’s cloud communications solutions to its mid-market clients.
Broadvoice offers cloud communications solutions built on its proprietary platforms. Its signature solutions include:
- Broadvoice CCaaS, a cloud-native, low-code omnichannel contact center platform that gives sales and service agents a single pane of glass for calls, chats, emails and social media to deliver exceptional customer experiences.
- Broadvoice b-hive, a proprietary UCaaS platform that includes cloud PBX, unified communications, collaboration and a virtual call center, unifies and streamlines internal and external communications. b-hive also connects to critical business apps through native integrations with Zapier, Webhooks and more to optimize business workflows and productivity.
All Broadvoice solutions are backed by the company’s Broadvoice Success Program, which offers customers three months of dedicated professional support to ease the learning curve, ensure the system is set up correctly and promote user adoption.
For more information, please visit www.bridgepointetechnologies.com.
