CarrierX, which focuses on programmable voice infrastructure and HD audio innovation, pledged support for Phound to deliver a new standard in conversation intelligence, where trust, clarity and memory come built in.
Phound will be the first consumer and business phone service to leverage CarrierX’s HD Direct Zero-Hop voice network and vCon platform, allowing every conversation to become a secure, structured and smart digital record.
Phound’s Magnum AI feature, powered by CarrierX vCons, is available to premium users.
Whether for business negotiations, client follow-ups or family calls, combining CarrierX’s HD Direct infrastructure and Phound’s intuitive user experience means clarity is no longer optional; it is the default. Phound calls ride on AMR-WB-powered HD Direct paths, bypassing intermediate hops and ensuring zero degradation, lower latency and full STIR/SHAKEN compliance.
“We built HD Direct to eliminate the noise, literally and metaphorically,” said Dave Erickson, the CEO of CarrierX and co-founder of Phound. “By removing intermediaries, reducing latency and ensuring full signal fidelity, we give platforms like Phound the backbone they need to deliver AI-driven communication that’s human in voice but digital in memory.”
The integration of CarrierX’s programmable CPaaS stack allows Phound to deploy intelligent features such as Magnum AI, Verified Identity and Persona Management – across voice, messaging and conferencing – without reinventing infrastructure. Through Zero-Hop Direct, users enjoy faster connection setup, lower cost-per-call and the most natural HD audio quality available today, all while maintaining regulatory compliance.
“CarrierX made it possible for us to take a radical vision of conversation memory and make it real,” said Erickson. “With vCons and HD Direct, we’re not just improving the quality of the conversation. We’re restoring trust in communication itself.”
For more, visit www.phound.app.
