Intermedia Launches Archiving for Contact Center
Intermedia Cloud Communications - a provider of AI-powered cloud communications and collaboration solutions to businesses and the partners that serve them - launched Intermedia...
Telarus SolutionVue Extends Guided Sales Discovery to Include AI
Telarus, a technology services distributor (TSD), unveiled the latest module for Telarus SolutionVue – the AI quick solution assessment (QSA). SolutionVue offers an intelligent...
Mastek Intros Next-Gen CX Platform with NVIDIA Accelerated Computing
MASTEK, a trusted digital engineering and cloud transformation partner, is advancing its icxPro platform with NVIDIA accelerated computing. Offering the next generation of CX...
Ontinue to Host Microsoft Copilot for Security Readiness Workshop
Ontinue, which provides AI-powered, managed XDR services, is offering Microsoft Copilot for Security Readiness workshops, for helping organizations understand how to unlock the power...
Tines Adds AI-Enhanced Workflow Automation Capabilities
Tines - which offers smart, secure workflows - released new native AI features. The new automatic mode and AI action capabilities within the Tines...
Lenovo and Cisco Partner to Streamline AI Innovation
Lenovo and Cisco unveiled a global strategic partnership to deliver integrated infrastructure and networking solutions for accelerating digital transformation for businesses. The companies signed...
Talkdesk and Cognizant Partner to Accelerate AI-Powered Customer Experiences
Talkdesk, a provider of AI-powered CX technology for enterprises, entered into a collaboration with Cognizant to accelerate AI-powered CX transformation.
This initiative will combine Cognizant...
Vertiv Establishes AI Hub for Helping Partners Plan AI-Ready Infrastructure
Vertiv, a provider of critical digital infrastructure and continuity solutions, launched its new AI Hub. This resource will specifically provide partners, customers and other...
Bridewell: Over Eight in Ten Critical Infrastructure Organizations Concerned Over AI Cyber Threats
According to new research by cybersecurity services firm Bridewell, 84 percent of the U.S.’ critical infrastructure organizations identify AI as a concern driving cyber...
TELUS International, eGain Partner to Elevate CCaaS with Knowledge Management and AI
TELUS International, a customer experience (CX) innovator, partnered with AI knowledge platform provider for customer service, eGain.
TELUS International will specifically offer the eGain Knowledge...
