SuperOps, a provider of software solutions for MSPs, introduced Monica, its AI-powered “SuperCompanion” designed specifically for MSPs. Monica is touted as “not just another AI chatbot,” and works to elevate MSP productivity, boost profitability and enhance efficiency through personalized, hyper-contextualized insights and solutions.
Monica tailors responses and recommendations based on the unique data set of each MSP. She digs deep into an MSP’s operations, identifies inefficiencies, providing actionable solutions that are specific and contextual in order to help MSPs save time and resources.
“Monica is a monumental leap forward for MSPs,” said Arvind Parthiban, the CEO and co-founder of SuperOps. “At SuperOps, we’re committed to empowering MSPs with cutting-edge technology and actionable insights that drive real impact. Monica goes beyond standard analytics – it acts as a strategic advisor, helping MSPs identify what’s working, pinpoint areas that need attention, and uncover growth opportunities. From day one, we built SuperOps with AI at its core, not as an afterthought. With Monica, MSPs now have an intelligent partner that simplifies decision-making and accelerates their growth, making this update a true game-changer in their journey to scale and succeed.”
Monica provides actionable details such as:
- Identifying client inefficiencies.
- Building AI rephrases and prompts.
- Automatically creating worklogs.
Plus, as Monica continues to evolve, she will gain new skills and functionalities.
MSPs can access Monica by simply clicking on her avatar at the bottom of their SuperOps window or by visiting superops.com/mobile.
