Voice4Net Debuts SMS Module for Contact Centers
Voice4Net has launched an SMS-based Mobile Customer Engagement Module, designed to create an omnichannel customer engagement experience for contact centers.
The module allows organizations to...
Panasonic Inks Pan-Euro Distribution Deal
Panasonic Business has appointed Nuvias as its first pan-EMEA distributor for its range of business IP phone handsets.
The initial roll-out will focus on established markets for Nuvias,...
PTC Corner: The Equations Driving Asia-Pacific ICT
PTC Corner - The Equations Driving Asia-Pacific ICT
By: Stephen McClelland
It may be heady times in the ICT (information and communication technologies) world with more...
Softchoice Signs On to Sell 8×8
Softchoice has inked a channel partnership to sell 8x8’s cloud communications solutions and services in the United States and Canada.
“The cloud is providing companies of...
BT Launches Cisco Spark-based UCaaS Service
BT has launched BT One Collaborate Spark, a new business collaboration service that brings together the collaboration tools offered by Cisco Spark with the voice...
Scansource to Acquire POS Portal
ScanSource announced a definitive agreement to acquire POS Portal, a leading distributor of payment devices and services primarily to the SMB market segment.
Together, ScanSource...
Consolidated Secures State Approvals for FairPoint Merger
Consolidated Communications Holdings has completed pre-close regulatory approval and notification processes in all 17 of FairPoint’s operating states and is on track to complete...
MegaPath Introduces Enhancements to UC Solution
MegaPath today announced feature and design enhancements to its MegaPath One unified communications solution, including SMS Text and Screen Sharing by external guests.
MegaPath One...
GTT to Acquire Global Capacity
GTT Communications announced today a definitive agreement to acquire Global Capacity. The move follows GTT’s recent deals for Perseus and Giglinx and comes just...
Cloud Shows Positive Impact on IT Budgets
IT organizations continue on a path of steady but modest growth in operational budgets, while capital budgets and hiring are essentially flat, according to...
