Core Communications

Master agency WTG has joined the Digium Cloud Agent Program. WTG's agents can expand their portfolios with Digium's Switchvox cloud unified communications (UC) phone system,...

Reinvent, a provider of private-label cloud-based unified communications, collaboration and contact center solutions, has added six significant features to its cloud contact center solution,...

Enghouse Interactive has introduced Communications Center for Microsoft Office 365, available via channel partners, which offers hosted, hybrid and on-premise environments for contact centers. “Office 365 is synonymous with...

By Casey O'Loughlin, Star2Star When it comes to helping your business stand out from the rest, customer service can make a big difference. Having the...

GTT Communications has completed its acquisition of Global Capacity. The addition of Global Capacity grows GTT’s client base, with added clients in the healthcare, application service provider,...

NuWave Communications' SIP trunking services have joined Ingram Micro's unified communications portfolio. Ingram Micro's channel partners will gain access to NuWave’s offerings, which are Microsoft...

Orange Business Services in France is the top of the heap when it comes to Ethernet market share. According to Vertical Systems Group's Mid-Year 2017 Global...

Htek, the global provider of enterprise class IP handsets, has completed interoperability and certification on the Uboss OSS/BSS platform. The integration sees the Htek U900 series of...

Contributed by Yealink Conferencing and collaboration are common supporting business operations. Conferencing is important for B2B as well as B2C communications, and has become common...

Jamcracker and Kurmi Software are teaming to support Cisco HCS Shared Architecture. The integration of Jamcracker's self-service ordering and customer on-boarding front-end portal with Kurmi...