ShoreTel Named Ingram Micro UCC Vendor of the Year

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ShoreTel has been named by Ingram Micro as its Unified Communications and Collaboration Vendor of the Year. This is the first year Ingram Micro has recognized a...

IntelePeer Acquires Advantone

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IntelePeer Holdings has acquired Advantone, which will operate alongside IntelePeer Holdings’ other subsidiary, IntelePeer Cloud Communications. The company will integrate IntelePeer’s cloud communication services with Advantone’s...

Fonality Revamps Product Integration Strategy

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Fonality has announced its integration product strategy, which involves supplementing its Heads Up Display (HUD) software, and unifying its business applications and features into a...

Vonage Wins Cloud Communications Channel Program Award

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Vonage has earned the 2015 Channel Program Excellence Award presented by TMC and INTERNET TELEPHONY magazine, for partnership excellence in cloud communications. "With one of the largest...

WOW! Business Adds Telarus as Master Agent

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WOW! Business has added Telarus as a master agent of business data, voice, cloud and data center services. WOW! Business provides IP-based network, data, voice and...

Boston Red Sox Tap ShoreTel for UC

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The Boston Red Sox have selected a ShoreTel solution to increase employee productivity and improve communications for staff and fans. The team decided to replace their...

8×8 Awarded Call Quality Patent

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8x8 has been awarded a new patent related to its Global Reach technologies. Global Reach enables 8x8’s unified communications and contact center solutions to unite global...

Masergy Debuts WebRTC for Custom Web-UC Integration

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Masergy is rolling out a WebRTC capability for its unified communications (UC) offering, which allows companies to create Web page integrations, like click-to-call, using...

inContact Refreshes Cloud Contact Center Platform

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inContact has launched its Fall 2015 release of its cloud contact center platform. As part of the release, inContact is establishing the core technology components...

Industry Changes Support Channel Growth

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By Charlie Pagliazzo, VP, Granite Telecom Recent changes in the telecommunications industry support that channel partners will continue to have space to thrive, provided that...