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LogMeIn Expands GoToConnect Contact Center Offerings

Bruce Christian -
LogMeIn Inc., a provider of cloud-based solutions such as GoToConnect, GoToMeeting, LastPass and Rescue, announced new offerings in the Contact-Center-as-a-Service (CCaaS) space with a new...
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Channel Management

AVANT Named Newest UJET Master Agent Partner

Bruce Christian -
AVANT, a platform for IT decision-making and the nation’s premier distributor for next generation technology, and UJET Inc., a CCaaS 3.0 cloud contact center,...
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News

Unisys Acquires Unify Square

Bruce Christian -
Unisys Corporation, a global IT solutions company, announced it has acquired Unify Square, an experience management provider for secure collaboration and communications platforms, for...
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News

Dubber Now Standard in Cisco Webex Calling, UCM Cloud

Bruce Christian -
Dubber Corporation Ltd. announced that Cisco Webex Calling and Cisco Unified Communications Manager Cloud (UCM) will include Dubber call recording as part of all...
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News

Spectrotel Completes Purchase of Matrix; Accelerates Opportunity in Managed Services Market

Bruce Christian -
Spectrotel, Inc., a next-generation aggregator and integrated communication services provider, has completed the purchase of managed services assets from Matrix, a provider of customized...
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News

Mitel to Feature Five9’s CCaaS-UCaaS Offering

Bruce Christian -
Five9, Inc., a provider of the intelligent cloud contact center, announced a strategic partnership with Mitel, a global leader in business communications, in which...
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Channel Management

PartnerStack Closes $29 Million Series B Funding Round

Bruce Christian -
PartnerStack, provider of partnerships platform designed to create new revenue channels for SaaS businesses, announced that it has closed $29 million in Series B...
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News

Amdocs, Microsoft Expand Collaboration to Boost Service Providers’ Journey to the Cloud

Bruce Christian -
Amdocs, a provider of software and services to communications and media companies, announced the extension of its global business, technology and services collaboration with...
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News

TELUS Deploys Verint Workforce Engagement on Google Cloud

Bruce Christian -
Verint® announced TELUS International has upgraded to the newest version of Verint Workforce Engagement, part of the Verint Customer Engagement Cloud Platform deployed on...
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Channel Management

360insights Unveils Industry-Specific Clouds for Channel Incentive Automation

Bruce Christian -
360insights, a channel incentives management (CIM) provider, has introduced comprehensive cloud solutions designed to automate incentives management across industry sectors. The move to create...
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