ConvergeOne Launches ‘Cloud Experience Offering’

Value-added distributor ConvergeOne has debuted its Cloud Experience offering (C1CX), which combines third-party software applications and integration and professional services for contact centers and unified communications.

ConvergeOne delivers its cloud technology offerings across a number of delivery models, including on-premise, in private, public or hybrid cloud, with customized processes, workflows and best practices that meet specific client needs.

“ConvergeOne is positioned to help clients with their cloud migration strategy given its technical, services and solution capabilities, as well as its ability to efficiently aggregate cloud components into a seamless solution offering,” said Mark Langanki, CTO at ConvergeOne. “C1CX enables our clients to deliver all of their cloud communication services, from industry-leading technologies, including Avaya xCaaS and Cisco HCS, to end users and contact center agents in support of their customers. Furthermore, our strong partnerships with Verint, Calabrio, Nuance, Intelepeer and others empower ConvergeOne to provide best-in-class contact center cloud solutions to our clients.”

Backed by hundreds of certified ConvergeOne technical professionals, C1CX is built on trusted applications delivered with a blend of the company’s OnGuard Managed Services, professional services and security solutions needed to help customers achieve desired business outcomes. C1CX also offers pay-per-user pricing that can be adjusted for business variability and seasonality.